
Managing Bad Behavior
The Look & Sound of Leadership
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How to Sort Bad Behavior
Bryan was actually picturing tod's behaviour from afar. After a moment, very quietly, i said, if you had to put a label on all that, what would you call it? He replied: unprofessional behavior. I stay away from negative labels, even if they're accurate. That's where managing bad behavior starts. You get some distance from the bad behavior. And by the way, you're label un professional behavior.
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