Speaker 2
So what I was wondering as well is code review comments, especially the ones that we are talking about, they are written, right? It's in a written format. It's also what you are analyzing, right? We try to analyze if we are doing a synchronous code review and we are just speaking, right? So what you probably focus on and I think what the majority of people are doing when they're doing code reviews is they're writing each other comments and it's text-based. And in my experience and also research shows that written communication is quite different from, you know, verbal communication. A lot of things are missing, like social clues are missing, facial expressions are missing, body language, right? So code reviews tend to, code review comments tend to create more misunderstandings, I think, than if we are talking to each other face to face. I expect or I think that it has also to do that we are confronted with this computer, right? With this interface, we are actually working with the program and not really talking to a person, right? So it's hard to, there's another level of, oh, actually I'm talking to another person with this, right? By writing down my comments. Have you looked at that as well and do you see that, you know, comments, maybe they seem to be offensive but they are not meant in an offensive way or that they seem, you know, that there is miscommunication or misinterpretation happening. Have you studied that a little bit or had it has that impacted your work in some way?
Speaker 1
Well, thank you very much for this question. So of course, computer mediated communication is different from direct communication, even if you are talking about talking face to face, right?