Are you maximizing the potential of your existing customer base, or are you still relying too heavily on new sales?
In this interview, Stijn Smet shares actionable insights on how top-performing companies are using data-driven customer success strategies to uplevel your QBRs and double your upsell revenues.
Click here to watch the interview on YouTube!
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- How to harness product usage data to identify and act on upsell opportunities
- Strategies to elevate your QBRs into collaborative discussions that deliver real business value
- The role of ROI calculators in showcasing impact and driving upsell conversations with key stakeholders
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Stijn Smet is the Head of Customer Success at Whale and was recognized as one of the top 100 Customer Success Strategists by SuccessHacker in 2023. With a passion for revolutionizing the customer success landscape, he is dedicated to mentoring and uplifting fellow professionals in the industry.
๐ You may connect with Stijn via LinkedIn
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๐ Read: How to Capture Business Outcomes During a QBR Meeting
๐ฅ Watch: Getting Executives to Attend Your QBR
โฌ Download: QBR Template
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