2min chapter

The Bootstrapped Founder cover image

15. How to Do Maximum Customer Support with Minimum Effort

The Bootstrapped Founder

CHAPTER

What Kind of Technology Do You Need for a Butup Business?

Intercom and customer service tool would be the number three in what kind of technologies you need for a butup business. "It really made a difference, because it allowed us to stay a business that was essentially two people for two years no matter how many thousands of customers we had," he says. If you know ly what your customer's version of t yourself oe customers running, or just how much data they actually have in your system, you can kind of guess what a skill level is, and you can respond to that stuff immediately.

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