This chapter examines the changing role of televisions in hotel rooms, from historical perspectives to modern smart TVs. It highlights how these devices have transitioned into multifunctional resources that enhance guest experiences and the importance of keeping hotel amenities up to date with customer expectations.
When you go into your hotel room, do you care about the quality of the TV? For that matter, do you even care if there is a TV in the room? China's hotel rooms are in the midst of an upgrade. On the show: Laiming, Steve Hatherly & Yushan