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A Deep Dive into Sensemaking: Storytelling, Behaviors, and Complexity, with Ken Rickard

Agile Uprising Podcast

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Understanding Indicators and Behaviors in Complex Systems

This chapter explores the critical difference between leading and lagging indicators in organizations, emphasizing the need to track behavioral trends instead of just financial results. It discusses how understanding and defining behaviors can enhance interpersonal skills and performance, while highlighting the patience required to address the complexities of behavior change.

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