2021 in conversation: Learnings from the podcast
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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Accessibility
In january, we also spoke to amanda retoria, ceo for code for America. Amanda chatted with intercom director of brand marketing sara tran about how governments can leverage technology to build better services and empower its citizens. So i'd love to shift gears a little bit and talk about creating accessibility and creating an accessible government. How do you think about that? Accessibility must be a very important factor when we're talking about offering support to citizens as opposed to customers.
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