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S3 E2: Creating a Healthy Workplace Culture, with Andrew Gazdecki

Leader's Lens

CHAPTER

How to Handle the Dynamic of Customer Support

The entire customer service team in San Francisco was let go when the company moved. "It's difficult because you don't want to be the person that is streaming at people all the time," she says. She credits her former boss for helping with the transition, but also learned a lot about culture from her.

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