KPIs for Your Support Team: Measuring the "Unmeasurable" | w/ Erika Macauley
The Art of Online Business
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Do You Have an OBM in Your Business?
Hiring is a skill. I see so many CEOs beating themselves up about this. You do not have to be automatically good at HR stuff in a business just because you're really good at whatever that special sauce is that you do. And if you're not comfortable with it or you're not feeling like you're great at it, that's okay. That doesn't fall under the same category. So what I do in my hiring projects is it's a four to five week process where we work together to get a really comprehensive job description developed.
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