3min chapter

The Role Forward: A Strategic Finance Podcast cover image

Taking Your Financial Storytelling to the Decision-Makers' Table with Mosaic CEO, Bijan Moallemi

The Role Forward: A Strategic Finance Podcast

CHAPTER

The Customer Service Mindset

Mosaic's CFO preached about putting yourself in the shoes of your audience. For us, a customer inside of finance could be anyone across the organization that needs our help or needs our data. And as I mentioned in kind of my horror story a second ago, the biggest thing is trying to help them bridge the gap between what they know and don't know.

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