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017: Serendipity as Business Strategy with Leanne Hughes

Free Time with Jenny Blake

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How to Set Up Your Business Like McDonald's

"I'm so used to having a product or service and saying, this is what I stand for. And to me, it's actually seeking people out, seeing what they have problems with and then using your process skills to then recommend a solution," she says. "It's all about listening and also pivoting during conversations and getting really good with how you use your language and questions."

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