5min chapter

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Airbnb CEO Brian Chesky | People-First Capitalism

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CHAPTER

The Most Important Thing I've Learned

The most important thing i think a company has, well, in addition to the people and the technology, is it's the idea that's trusted. If your stakeholders don't trust you and you lose trust, there's an old saying, things move at the speed of trust. I for every hundred regulators i meet, i leave 99 meetings better than i started. The best job for us is to be proactive and take all their assumptions about us and disarm them.

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