2min chapter

HBR IdeaCast cover image

The Subtle Art of Saying No

HBR IdeaCast

CHAPTER

Do You Have a Due Diligence Process?

How do you decide when you have a lot of competing requests, all of which seem liget? You need to figure out exactly what the person is asking you for and whether you can satisfy their need. What i tell people is, get in the habit of the intake memmo. Get in the habit of taming the ass. And then we move on to communicating the decision....

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