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The Shifting Landscape of Air Travel Pricing
This chapter explores the evolving dynamics of airline pricing and the impact on passenger experiences, emphasizing the unbundling of fares and the role of low-cost carriers. It discusses how increasing competition and demand for flights lead to fuller planes, affecting comfort and travel expectations. The conversation also highlights the strategic use of additional fees for baggage and the resultant changes in consumer behavior, revealing a tension between airline efficiency and passenger satisfaction.