3min chapter

Unchurned - The No. 1 podcast for Customer Success cover image

Bridging Sales and Post-Sales to Build a Customer-Centric Revenue Strategy ft. Margaret Wise (ActiveProspect)

Unchurned - The No. 1 podcast for Customer Success

CHAPTER

Enhancing Customer Experience Through Seamless Handoffs in Sales and Service

This chapter delves into the critical link between sales and customer success teams, focusing on how to ensure a smooth transition for customers. It discusses strategies to enhance customer experience by minimizing friction and leveraging CRM systems to meet future needs.

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