Roxanne Jones: Try to understand people who aren't like you. It's really easy to be in a bubble and think, oh, everyone's like me. When you sit down with someone who is not like you, it's a totally different world. And when you speak to someone who's got their first smartphone,. what their experience is, I think it's really important to try and spend some time with people who just weren't like you at all.
Rachel Andrew inspires us to understand people who are not like us because most often the products we design are not for us. She motivates us with her successful habit of GTD (Getting Things Done). She teaches us that solid attention to detail and ability to execute can be more important than specific technical skills. […]