Advice for Aspiring Design Superheroes

Roxanne Jones: Try to understand people who aren't like you. It's really easy to be in a bubble and think, oh, everyone's like me. When you sit down with someone who is not like you, it's a totally different world. And when you speak to someone who's got their first smartphone,. what their experience is, I think it's really important to try and spend some time with people who just weren't like you at all.