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845: The Surprising Power of Shutting Up with Dan Lyons

How to Be Awesome at Your Job

CHAPTER

How to Use a Pause Strategically in Negotiation

Most sales folks are aware that they should ask questions and listen. Dan: Even if you know you should do it, it's really difficult to do that well. He came up with five exercises that he does sort of very not every day. One is called When Possible Say Nothing; another is mastering the power of the pause.

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