The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

AI educator Kavita Ganesan on uncovering AI opportunities in your business

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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How to Evaluate the Success of Your AI Initiatives

Success is kind of fuzzy for most companies, because leaders expect a financial ROI. But I think it's all of these. In my book, I talk about three pillars of success. The model has to have an minimum acceptable performance. And this ties in directly to your pain point. So that's what you need to be tracking for business success.

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