User-Centric Software Development and Platform Engineering

This week’s episode dives into the DORA research program and this year’s State of DevOps Report. Nathen Harvey, who leads DORA at Google, shares the key findings from the research and what’s changed since previous reports.

Discussion points:

• (1:10) What DORA focuses on
• (2:17) Where the DORA metrics fit 
• (4:35) Introduction to user-centric software development
• (8:05) Impact of user-centricity on software delivery
• (9:40) Team performance vs. organizational performance 
• (13:50) Importance of internal documentation
• (15:19) Methodology for designing surveys
• (19:52) Impact of documentation on software delivery
• (23:11) Reemergence of the Elite cluster
• (25:55) Advice for leaders leveraging benchmarks
• (28:30) Redefining MTTR
• (33:45) Changing how Change Failure Rate is measured
• (36:45) Impact of AI on software delivery 
• (41:25) Impact of code review speed

Mentions and links:

• Connect with Nathen on LinkedIn
• Listen to the previous episode with Nathen
• Read the 2023 State of Devops Report
• The DORA Quick Check
• Blog post: Documentation is like sunshine
• Join the DORA community
• DevEx: What Actually Drives Productivity