Episode 335 – The vagaries of Office 365 licensing
Microsoft Cloud IT Pro Podcast
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How to License Shared Mailboxes in Office 365
A shared mailbox shows up as an unlicensed user in Office 365. So now do I need to go in and actually assign these licenses to shared mailboxes? It's a weird one. Like if I was managing a tendency, I wouldn't want to have the licenses hanging out. You have that pool of extra licenses there. And many organizations create lots of shared mailboxes because for better or worse, they're a component and a byproduct of having individual user licenses.
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