The biggest shift I've had as a longer term entrepreneur is that things are more seasonal than I used to think they were. And so we had to let some people go, but it wasn't a huge percentage of the workforce. It was just like, okay, well, if our clients go from, you know, 700 to 500, then we need 15% fewer support reps or whatever. But when it ends up having those, you prune the tree. So this is one of the important frameworks that I want to pass to you.

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode