This chapter discusses the value of giving and receiving feedback effectively, emphasizing the importance of timely feedback and normalizing the practice. It also explores the role of humility and specific language in delivering feedback, and the concept of feedback as a gift. Additionally, it touches on the significance of collaboration and leadership in the feedback process, and the cultural differences between companies.
Honesty may be the best policy, but that doesn’t make giving honest feedback any easier. That’s why Kim Scott, a veteran of Google and Apple, wrote “Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity.” It’s a life-saving guide for anyone who’s ever had to dole out difficult but important feedback. Which means all of us.