
What can we do about back pain?
Health Check
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The Importance of Empathy in Healthcare
If empathy were a drug it would absolutely be a blockbuster, says SANA boss. We train them by teaching empathic body language so things like a forward lean and looking in the eyes as well as verbal communication. The most effective one appears to be reassurance saying things like, I'm going to do my best to take care of you. Also a course we're starting now called Walk a Mile in Your Shoes where we're getting medical students to experience insofar as it's possible what it's like to be a patient.
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