2min chapter

Confident Business English cover image

Vocabulary to answer the phone and make calls at work

Confident Business English

CHAPTER

How to Overcome Fear of Speaking on the Phone

You don't need to reinvent the wheel every time you have a phone call okay that's very important find what works and stick to it. If for whatever reason you find yourself in the middle of a phone call and you've got no idea what's going on you need to be brave  ask people to repeat or ask them to say it in a different way. You never know what people are going to say back to you so again you've got to be brave, i'm just giving you the tip of the iceberg in this episode but hopefully that will make you feel more confident about speaking on the phone.

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