Games are meant to have friction and throw challenges that you can overcome. As a researcher, as well as that typical useability, can people do things? You are often brought questions about fun. Is this game fun? And do people enjoy it? That's reasonably hard to measure, especially compared to efficiency,. which you can measure things like time or errors. For fun, it's a lot more subjective and requires interesting study designs to experience - bench marking out against other games.

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