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263 Alchemy by Rory Sutherland

The Marketing Book Podcast

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Why Is It Better Than a Speed Camera?

eonly says that the strongest marketing approach in a business to business context comes not from explaining that your product is good, but from sewing fear, uncertainty and doubt around the available alternatives. The desire to make good decisions and the urge not to get fired or blamed may at first seem to be similar motivations, but they are sometimes diametrically different. In fact, as far as our decision making apparatus goes beneath the level of consciousness, the fear of disaster or blame is probably a stronger motivator than the aim for perfection. And by the way, the dynamics of blame and where it goes are complicated, because if you make a very boring decision that's logical and sensible, you're very unlikely

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