Increase Conversions with Live Chat Integrations with Rob Turley
HighLevel Spotlight Sessions
00:00
The Importance of a Positive Chat Experience on a Website
If you are able to engage in less than 45 seconds, what does that do for a website's conversion rate? 97.6% of people believe that having a live chat on a site for a buyer's journey experience. About 50% of them believe that it is the most important aspect on a site so they could speak to a real human being upfront. Chat bots do not fulfill this, because all it does is send them links to a knowledge base and ends up pissing people off.
Transcript
Play full episode
