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Jocelyn K. Glei – The Feedback Rush
Hurry Slowly
The Power of Feedback
A month after launching Hurry Slowly, a listener gave the show some feedback. "You are A-plus and I can't wait for more," he wrote in an email to host Matt Lauer. After reading that critique, Lauer thought about how powerful it is when someone recognizes a positive quality of your skill.
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