3min chapter

Because You Need to Know® cover image

Better Communities of Practice with Andrew Trickett

Because You Need to Know®

CHAPTER

The Importance of Observation

My father was always like a questioning manager. He had his teams always saying, what are we missing here? Sometimes it's on the third attempt where somebody is politely prodding you to take that step back. Alex: I don't envy your generation because we worked in an era of memos and typewriters nowadays. And he said, he didn't like it because he said it can lead to the snap decision.

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