The chapter focuses on distinguishing insults from criticisms in managing employees, providing strategies on framing feedback positively, having direct conversations about behaviors, and understanding underlying reasons to address issues effectively. It also underscores the importance of rewarding desired behaviors to foster a positive workplace culture.
"Instead of talking sh*t behind someone's back, talk it to their face." In this episode, Alex (@AlexHormozi) shares the valuable distinction between insult and critique and breaks down how to have tough conversations with your team when you're trying to get better together.
Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.
Timestamps:
(0:44) Life changing concept
(2:06) How do you give feedback without being insulting?
(4:30) Mock critique conversation
(7:10) Real story of someone who became an *sshole
(13:45) How this can make organizations stronger
(16:41) Closing remarks
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