Effective Follow-Up and Setting Boundaries in a Professional Setting

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The chapter emphasizes clear and assertive communication in follow-ups, strategies for managing them positively, celebrating accomplishments, and gracefully declining requests that do not align with personal goals. It also delves into the importance of setting boundaries and communicating effectively to avoid feeling overwhelmed in a high-pressure work environment.

Have you ever felt like you just don't quite fit into the culture of your workplace? That the way you naturally communicate, in a quieter mode, doesn't align with what's expected and rewarded in a loud culture? If this resonates with you, then you'll want to listen closely to our conversation today, with guest Jessica Chen, an Emmy Award-winning journalist, author, speaker, and CEO of the global business communication company Soulcast Media.

In this chat, Jessica and I explore the tension between what she calls "quiet culture" traits like listening more than speaking, keeping your head down to work, and avoiding conflict - and the contrasting "loud culture" traits that are often expected and rewarded in many workplaces. We unpack strategies for how those from quieter backgrounds can get noticed and make an impact without compromising who they truly are.

We’re in conversation with:

SPARKED GUEST: Jessica Chen | Website | Book

Jessica Chen is an Emmy-Award winner, author, speaker, and CEO of the global business communication company, Soulcast Media.

Jessica is an internationally recognized communication expert and has taught over 2 million people how to improve their communication skills at work. She has been featured in Forbes, Fortune, and Entrepreneur Magazine. Her course on developing executive presence was ranked #1 most watched by global business leaders.

Prior to Soulcast Media, Jessica was an award-winning broadcast television journalist at ABC, NBC and NY1.

Jessica’s upcoming book, “Smart, Not Loud: How to Get Noticed at Work for All the Right Reasons” releases July 2024 by top publishing company, Penguin Random House, and was just named a “Next Big Idea Book Club Must Read 2024.”

YOUR HOST: Jonathan Fields

Jonathan is a dad, husband, award-winning author, multi-time founder, executive producer and host of the Good Life Project podcast, and co-host of SPARKED, too! He’s also the creator of an unusual tool that’s helped more than 850,000 people discover what kind of work makes them come alive - the Sparketype® Assessment, and author of the bestselling book, SPARKED.

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