EvaluAgent raises $20M Using ChatGPT to Rate Customer Support Call Quality
AI Chat: ChatGPT, AI News, Artificial Intelligence, OpenAI, Machine Learning
00:00
Chat GPT: A Chatbot for Quality Assurance
Chat GPT is a chat-based platform that tracks calls for quality assurance purposes. The company's CEO says the contact center's role is to serve customers, and technology alone will not be able to do so.
Play episode from 02:00
Transcript
