2min chapter

Grit cover image

COO Bloomreach, Christy Augustine: Thin Mints and Company Building

Grit

CHAPTER

Covid

Roxanne Jones: Online groceries increased 300%, which is like a use case that's pretty good for you. She says COVID changed how we thought about consumer experiences, how easy is it for my customers to find what I'm looking for? Jones: And it does. It changed demand from investment in e-commerce.

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