GA 471 | Setting and Measuring KPIs with Vince Sassano
Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership
Continuous Improvement and KPIs
A KPI is really your highest level numbers that you're going to look at in order to evaluate whether your organization is going in one direction or the other. Very few organizations that I've worked with have only one. Usually they'll have four or five, you know, what they'll call key metrics or key performance indicators and they will track them quarterly, monthly, sometimes weekly.
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