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Considering Long-Term Consequences and Communication Failures in Project Management
In this chapter, they discuss the importance of considering the long-term consequences of decisions and the story they want to tell. They also talk about the dynamics between regulatory agencies and car engineers, and how that influences their thinking. They touch on the failure of the Volkswagen emissions scandal and the importance of engineers thinking beyond just meeting numbers. They then transition to discussing advice for project managers, emphasizing the importance of soft skills and communication. They give examples of project failures such as the Boeing 737 MAX crashes and the Hubble Telescope's focus issues, attributing them to communication failures. They recommend a book by Dr. Charlie Pelerin, the former director of NASA, about the importance of people skills in project management.