EP 133 | Basel Fakhoury (User Interviews) - Transitioning from a transactional to a subscription pricing model: How it affects customer retention.
CHURN FM
00:00
How to Reduce Turn in a Company?
Turning a company around should be a focus from day one, according to Smithink. He says companies under weight the value of trying to reactivate people who have paid for you before and turned. The surprising thing there's also just how like insidious curnes it can be with new logos," he said.
Transcript
Play full episode
