Is Your Call Center Going South Fast?

The market continuum has been replaced by two poles and a great chasm or desert in between. The high end of messages is booming as enough of the middle class made the jump into genuinely wealthy to make for a large luxury market. If this were a car market, it would now be mostly kias and benzes. And maybe even some mid level people get the boot as their customers opt for a less socially awkward experience if they don't like the actual hands on approach. In short, if you are not among the upper class, you are becoming a peasant.