
How Bigbasket wasted its first-mover advantage
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The Evolution of Big Basket in the Face of Quick Commerce Competition
Exploring Big Basket's transition from a grocery delivery pioneer to competing with Quick Commerce platforms like Instamart and Zepto. The chapter delves into their launch of the 20-minute delivery service BBN, funded by Tata, in a bid to innovate and stay competitive in the e-Grocery market.
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