People are going to leave. That's the nature of relationships, personal business and everything in between. And if people are leaving, one of the great gifts they can give you is telling you why somebody at some point decided when you click un subscribed that it was too many emales. "You don't know what you don't know," he says.
Startup Basics is BACK! This series will focus on one of the most important aspects of any successful startup: the customer. On episode one, Salesforce's Tiffani Bova joins to break down all things customer experience: defining it, what an amazing experience looks like, how startups can beat the incumbents, and more!