4min chapter

Outbound Squad cover image

BONUS: Diffusing objections with Josh Braun

Outbound Squad

CHAPTER

Mastering Sales Through Tonality and Practice

This chapter emphasizes the significance of tonality and psychological frameworks in effective sales conversations, moving beyond mere scripted responses. It advocates for practice and repetition in mastering these skills, highlighting a masterclass by Chris Voss as a valuable resource for practical training.

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