The author says motivational interviewing is a tool he'll use most in his own life. Psychologists developed the technique to help people change their mind about issues, such as vaccines and drugs. A skilled interviewer can amplify the change shock that would lead someone to consider shifting views on an issue. But they cannot do it with an intent to manipulate you or it won't work.
We’re taught that the mark of surefire intelligence is the ability to think and learn. But in his new book, “Think Again,” Adam Grant says that in our turbulent world, there’s a more important skill: the ability to rethink and unlearn. If you can learn how to revise your opinions, check your ego, and admit when you’re wrong, then you’ll be on a path toward wisdom and joy.