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#86: Courage to change: lessons in leading large-scale transformation | John Hurley, CTO Ryanair, and Lucy Nugent, CEO Tallaght University Hospital

AWS Executive Insights

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How to Create a Shadow of a Leader

The key is to accept you're one of Dom's people in the room. Ask curious questions and encourage people to speak. Assume the guy who's written the code understands better than you have. It's an arms and servant leadership type role. By doing that then you drive a culture of people with ideas to drop in, to send emails. You have these forums for hosting new ideas. The key then is a commitment to if an idea comes out, you respond to it with very clear feedback saying it's good or bad idea and why.

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