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DTC Podcast
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The Future of AI in the D2C World
The first thing that makes a ton of sense to me in the D2C world is customer support. A system that ingest your order flow, it ingests the emails that you're sending customers and essentially customer support goes to zero. And I'm sure there's 20 being built right now that can ingest a brand's data and basically build you that chatbot automatically. What else do you see being usurped with AI?Yeah, it's a great question. The ad side of things like all the platforms are trying to take control kind of away from the individual marketers by letting them create their own ads.
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