
Measuring EQ: What Most L&D Leaders Don't Realize
The Leader Factor
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The Power of Coaching and Assessing Emotional Intelligence
This chapter highlights the significance of coaching in talent development and outlines a five-step coaching methodology used to enhance emotional intelligence in executives through assessment, goal-setting, interventions, and accountability measures. It emphasizes the value of combining qualitative interviews and quantitative assessments to gain a comprehensive understanding of an individual's emotional intelligence for targeted improvement.
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