3min chapter

Managing Up cover image

Moving Past "Hero Culture"

Managing Up

CHAPTER

COVID Changed the Management of People

All three of us have held organizational roles and responsibilities that rank from engineer, line level manager, VP, business owner. And I think most of us have had the experience that as you move up in organizational hierarchy, the role of a boss changes from manager to person whose job it is to communicate expectations. You find yourself surprised that it is not if you report directly to a CEO, you find yourselves surprised that the CEO's job is not to be your manager, actually, it is to hold the business together.

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