Recognition as a Leader

David novak was brought in to turn around the business at kf c. He started giving out rubber chickens as a way of recognizing good work. Recognition became the big behavior driver, he says. Novak: "I think what turned around k f c was unleashing the human spirit"

Transcript

Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!

Get the app