In this episode of HR, We Have a Problem, Teri Zipper along with guest Craig Friedman, Talent and Skills Transformation Leader at St. Charles Consulting Group, unpack what enterprise skills really means for organizations today. Craig explains how skills-based talent management represents a data-driven transformation that moves HR from headcount management to capability management, enabling companies to understand not just who they employ but what their workforce can actually deliver. The conversation also explores the practical challenges organizations face when implementing skills strategies, from avoiding the "boiling the ocean" problem to securing strong business sponsors who can drive meaningful change.

Key points covered include:

↪️ Enterprise skills transform HR systems from person-level tracking to granular capability data that links across job architectures, talent marketplaces, workforce planning, and development programs.

↪️ AI makes skills-based talent management possible by handling the complexity of tracking and matching skills data that would otherwise overwhelm traditional HR systems.

↪️ Organizations should start with focused business problems rather than enterprise-wide implementations, building use cases that generate measurable top-line or bottom-line value before expanding.

↪️ The biggest implementation mistakes include over-engineering taxonomies without clear business use cases and launching skills initiatives as HR housekeeping exercises rather than business-sponsored strategic projects.

Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:

Sapient Insights Group

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Teri Zipper

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Craig Friedman

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Outro

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