Southwest Airlines put a program in place for leaders. It was called Leaders on Location and they literally adopted one of the cities that Southwest served. The head of technology might have adopted West Palm Beach, for example,. That leader would go spend intentional time in the airport helping those employees.
Creating and maintaining corporate culture can sometimes feel intangible or insignificant, but healthy organizational culture doesn’t just boost team morale, it can drive bottom-line results. Ginger Hardage and I discuss some misconceptions that stand in the way of healthy corporate cultures.
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