
E16 What is Emotional Intelligence and How do you Build it?
No Clear Answers
Importance of Emotional Intelligence in Leadership
This chapter delves into the significance of emotional intelligence for leaders, emphasizing the need for internal psychological safety to create a safe space for team members. It explores the impact of different emotions like sadness on leadership effectiveness, contrasting emotionally intelligent responses with unintelligent ones. The conversation highlights the importance of understanding, labeling, and regulating emotions in professional settings to foster a supportive and productive work environment.
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