How to Keep Your KPIs in Check

The bottom line is really what we're looking at. We want to make sure that everything else is profitable with all the other fixed expenses. And then from a sales standpoint, it's more focused on like the top line number. Sometimes it's operational, but a lot of times it's also sales. Maybe they're giving too many discounts. They're binding a job that either should be bound or they're binding it too low.